Manta Sleep Masks: Shipping and Return Policy

At Manta, we understand that finding the perfect sleep mask for your needs can take time. That's why we're committed to providing you with a hassle-free shopping experience, from shipping to returns. In this article, we'll break down our shipping and return policy for Manta sleep masks to ensure you have all the information you need.

Return Policy

If you're not satisfied with your Manta sleep mask, don't worry! We've got you covered. Every Manta (except those purchased during limited-time sales events) comes with a 60-day money-back guarantee. Simply reach out to our customer success team via our contact page and let them know why the product didn't work for you.

We'll provide you with a prepaid return label via email, and once we've received the item back in good condition and its original packaging, we'll give you a full refund for the item you purchased. Unfortunately, Manta Sleep will not be able to cover or refund any customs fees incurred by your local laws.

Shipping

We have several shipping options to ensure your Manta sleep mask reaches you quickly and efficiently.

* Within the UK: We offer free standard shipping to customers within the UK. On average, we process and ship orders within 1-2 business days.

* Other parts of Europe: Shipping starts as low as £2.99 and may increase depending on the weight of your order. Once an order has shipped, it should arrive within 2-6 business days.

* Express shipping to Bosnia, Iceland, Norway, Serbia, Switzerland, and Ukraine (BINSSU): Orders should arrive within 2-5 business days after shipment at £9.99/€11.43 flat.

* Express shipping to other parts of Europe: Orders should arrive within 2-3 business days after shipment at £29.99/€34.32 flat.

International Shipping

Our UK warehouse only ships within Europe at the moment. Delivery outside the UK usually takes 5-12 business days after an order has shipped. If you're from outside Europe and wish to own one of our products, we recommend visiting our website for more information on international shipping options.

Countries Outside the EU

Customers are encouraged to check their country's policies as they vary from country to country. If your order goes over €150, you'll need to pay customs fees. Orders below €150 will not incur any further charges. VAT fees are already included in the product price for countries within the European Union and UK customers.

By understanding our shipping and return policy, we hope you can rest easy knowing that you're protected with a 60-day money-back guarantee. If you have any questions or concerns, please don't hesitate to reach out to our customer success team.